Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 15, 2025

Data Protection

We use industry-standard security measures to protect your information.

Transparency

We're clear about what data we collect and how we use it.

Your Control

You can access, update, or delete your personal information anytime.

Information We Collect

Information You Provide

When you contact us or request a consultation, we may collect:

  • Name and contact information (email, phone number)
  • Building information (type, size, location)
  • Current intercom system details
  • Specific challenges or requirements you're facing
  • Communication preferences

Information We Collect Automatically

When you visit our website, we automatically collect certain information:

  • IP address and general location information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website or search terms used
  • Device information (mobile, desktop, etc.)

How We Use Your Information

We use the information we collect to:

  • Provide Services: Respond to your inquiries, schedule consultations, and provide intercom assessments
  • Improve Our Website: Analyze website usage to improve user experience and content
  • Communication: Send you relevant information about intercom solutions and industry updates (only if you opt-in)
  • Legal Compliance: Comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted service providers who help us operate our website and business, such as:

  • Website hosting and maintenance providers
  • Email marketing platforms (if you subscribe to our newsletter)
  • Analytics services to understand website usage

Business Partners

If you request a consultation, we may share relevant information with qualified intercom installation partners to provide you with accurate quotes and services. We only work with reputable, licensed professionals.

Legal Requirements

We may disclose information if required by law or to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.

Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience
  • Provide relevant content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Your Rights and Choices

Access and Updates

You have the right to access, update, or correct your personal information. Contact us at any time to review or modify your data.

Email Communications

If you subscribe to our newsletter or updates, you can unsubscribe at any time using the link provided in our emails or by contacting us directly.

Data Deletion

You can request deletion of your personal information, subject to certain legal and business requirements. We will respond to deletion requests within 30 days.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Privacy Questions?

Phone:

212-203-3714

Mail:

NYC Intercoms
Privacy Officer
New York, NY

Response Time:

We respond to privacy inquiries within 48 hours